About Us

Pinnacle are business technology experts specializing in Cloud, Connectivity, IT, Unified Communications and Mobility.

We offer tried and tested off-the-shelf and bespoke services that work together seamlessly to give your business a competitive edge. All of our services are underpinned by our expert knowledge and first class customer support with a personal touch.

With over 20 years’ expertise, we have grown largely from referrals from happy, long-standing customers and now operate from offices in London and Bristol.

We are the ultimate choice for businesses looking for one provider for all their technology needs.

Our shared values:

  • Be exceptional, continuously improve – Always exceed customer expectations by working hard, adapting to change and investing in staff training.
  • Be an expert, embrace technology – Specialists in all the solutions we deliver, creating real value through innovation.
  • Be fair and ethical – Work in partnership with our customers, building relationships based on trust and mutually positive outcomes.

We are committed to delivering exceptional service to businesses of all sizes, in all sectors. Every day we strive to improve, embracing the possibilities of new technologies and working in partnership with our customers to not just meet their expectations but to surpass them.

Pinnacle Timeline


  • Foundation

    1999 Pinnacle installs its first telephone system in London Victoria.


  • Expansion:

    2006 Pinnacle starts maintaining telephone systems and provisioning fixed lines

    2012 Pinnacle acquires The Word Telecom – a mobile phone specialist

    2013 Pinnacle enters the world of IT (merging with Mac Consultants)

    2019 The Word Telecom rebrands and merges with Pinnacle

    Today Pinnacle is a technology company, specialising in IT, Telecommunication and Mobile Solutions.

  • Vision

    To continuously surpass customer expectations, realise employee potential and become the ultimate choice for businesses seeking one provider for all their technology needs.