One provider for all your technology needs
Your IT, connectivity, telephony and mobiles, all expertly managed to work seamlessly with our 360 approach.
Allowing you to avoid the complexities and concentrate on what really matters – driving your business forward.
Our Values | The way we do business
Be exceptional, continuously improve
Always exceed customer expectations by working hard, adapting to change and investing in staff training.
Be an expert, embrace technology
Specialists in all the solutions we deliver, creating real value through innovation.
Be fair and ethical
Work in partnership with our customers, building relationships based on trust and mutually positive outcomes.
Our History | How it all began
With over 20 years’ expertise, we have grown largely from referrals thanks to our happy, long-standing customers.
We now operate from offices in London and Bristol, servicing customers across the UK and abroad.
1999 | We install our first telephone system in London Victoria.
2006 | We begin maintaining telephone systems and provisioning fixed lines.
2012 | We acquire The Word Telecom – a mobile phone specialist.
2013 | We enter the world of IT, merging with Mac Consultants.
2019 | The Word Telecom rebrands and merges with Pinnacle.
Today | We offer a full technology package covering IT, Connectivity, Telephony and Mobile Solutions.
Vision | To continuously surpass customer expectations, realise employee potential and become the ultimate choice for businesses seeking one provider for all their technology needs.
What to expect from us
to a team you know and trust.
Staff continuity and no lengthy auto attendants.
First Class Service
with a personal touch.
Quick response times & a team who go the extra mile.
minus the tech jargon.
Services and products that meet your requirements. One size doesn’t fit all.
Products working together and not in silo. One roadmap that takes you where you need to go.
Access to invoices and bespoke reporting via our billing portal.
Honest & Transparent
Your best interests are our best interests.
What do our customers think?
“Bohill Partners have worked with Pinnacle on our telecom needs for over ten years. They bring absolute professionalism and personality to their clients and I know that they have our best interests at heart.
The team has consistently given us great advice and we know that they are easy to contact whenever we need to, even for the smallest of reasons. We look forward to working with Pinnacle for another ten years (and more!)”.