Help! I've lost or had my mobile stolen
During Office Hours?
Please email email@example.com or call us on +44(0)20 7401 4780 and one of a team will be able to assist you.
Our office opening hours are:
Monday – Friday (excluding bank holidays)
9am – 5.30pm
Out of Office Hours?
1. Contact your network provider as soon as you can
Please bar your number asap by calling the appropriate number below.
Vodafone – 0808 010 1280
O2 – 0800 977 7337
EE – 07973 100 158
2. Contact Pinnacle
On the next business working day, please contact the team by emailing firstname.lastname@example.org or calling us on +44(0)20 7401 4780 so that we can arrange for a new sim and/or phone and unbar the number for you.