Customer Support



Get Technical Support

Find out how to get in touch with the technical team and raise a ticket plus our Helpdesk opening hours.

Lost/Stolen Mobiles

Details on what to do should you lose or have your mobile stolen either during or outside of our office hours.

Ask Billing

Information on how best to contact our Billing Team as well as how to access our online Billing Portal to view your invoices and mobile usage.

Manage my Services

Contact information for everything Account Management, whether you need to add a licence, replace a SIM, or request a meeting with one of the team.

Contact Directory

A full list of team contacts and names of everyone in the team here at Pinnacle.

What do our customers think?

“Our company very much relies on the expertise of the team at Pinnacle - they are always keen to help, a pleasure to deal with and full of innovative solutions”

Panter & Hall

"Pinnacle's support and advice is second to none and they always listen and take on board feedback we have. I enjoy working with the whole team at Pinnacle and highly recommend them”

Totum Partners

“Pinnacle have been our IT support provider for a few years now. Our IT consultant deals with our queries promptly and efficiently”.

Good Corporation